Privacy Policy
Effective Date: 31 August 2025
Website: www.laviedejarose.com
Studio Name: LA VIE Pilates & Wellness
LA VIE Pilates & Wellness (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services, both online and at our physical studio.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and billing details when you sign up for classes, make purchases, or contact us.
Account & Booking Information: class registrations, attendance history, and preferences.
Payment Information: processed securely through third-party payment providers (we do not store full credit card details).
Technical Information: such as IP address, browser type, device information, and usage data when you browse our website.
Health & Wellness Information (if voluntarily provided): for tailoring sessions to your needs (e.g., injuries, pregnancy, or medical considerations). This information is kept strictly confidential.
2. How We Use Your Information
We use your information to:
Provide, schedule, and manage classes and wellness services.
Process payments and send booking confirmations.
Communicate with you about classes, promotions, or policy updates.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, share or rent your personal information. We may share information only with:
Trusted Service Providers: for payment processing (Stripe.com), email communications (Squarespace), or scheduling systems (Acquity).
Legal Authorities: if required by law or to protect our rights, safety, or property.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information. While no system is completely secure, we strive to keep your data safe from unauthorized access or disclosure.
5. Cookies & Tracking
Our website may use cookies and similar technologies to improve site functionality and analyse usage. You can control cookie settings through your browser preferences.
6. Your Rights
Depending on your location, you may have rights such as:
Accessing the personal data we hold about you.
Requesting corrections or updates.
Requesting deletion of your personal data.
Withdrawing consent for marketing communications.
To exercise these rights, please contact us at the details below.
7. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from minors. Are you a parent that believes your child has contacted us without your knowledge? Please contact us directly.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
LA VIE Pilates & Wellness
Avenue Centrale 164, Villars-sur-Ollon
hello@laviedejarose.com